Online returns

If you’d like to return an item from your order, you’ll need to register your return through our return portal first.

If you are returning an order from Estonia, Latvia, Lithuania, Slovakia or Czech Republic please send the items together with the Delivery paper (enclosed with your order) to Female Engineering within 30 days and on sale items within 14 days of the date on which you received the items. Please send your return to the following address:

Return address for customers in:

Estonia: Lindex, Ulemiste Center, Suur-Sojamäe 4, 11415 Tallinn

Latvia: Lindex, Spice Shopping Center, Lielirbes iela 29, 1046 Riga

Czech Republic: OC Letňany, Veselská 663, 199 00 Prague or Avion Shopping Park, Rudná 3114, 700 30 Ostrava

Slovakia: NC Aupark, Einsteinova 18, 851 01 Bratislava

Lithuania: Parcels can only be returned via Omniva parcel machines. Go to flipo.lt and follow the instructions. Pack the products carefully together with the return form that included with this package and put it in an optional Omniva parcel box. Use the unique parcel code that will be sent to you by Omniva after registering on flipo.lt. The return fee 2,50€ will be deducted from the refund sum. You will receive a confirmation after you have been refunded.

Female Engineering suggests that the items are sent by either international priority registered post with your local post office or economy shipment, through UPS, DHL or EMS so that you can track your items. Also, Female Engineering suggests that you retain evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded.

You are liable for paying the return delivery costs unless you are returning the items because they are faulty. You have a legal obligation to take reasonable care of the items while they are in your possession and will be responsible for the risk of damage during transport.