Exchanges & returns
Sometimes a decision is made to last – but sometimes it’s not. That’s why we offer a 60 day return policy. In other words, you can return items to us within 60 days of the date upon which you received your order, with an return fee of 2,50€. The return fee 2,50€ will be deducted from the refund sum. Please note that the items should still have their original labels, and be unused and in their original condition.
To return the unwanted items by postal services, please send the items together with the Delivery Returns Form (enclosed with your order) to us within 60 days on which you received the items. We recommend you to use the same box as you received your items in.
You can read our returnpolicy here.
We also offer a 45-day free trial when you buy our period underwear for the first time. To claim the free trial just contact our customer service, tell us about your reasons for returning the product, and we will refund you.
We hope that you will be happy with your purchase and that you and your Female Engineering treasures will thrive together for a long time.